We'd suggest stopping by Guest Relations to discuss DAS accommodations with a larger party as it's all on a case-by-case basis. Comment your thoughts below. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. Can we rent a wheelchair in combination with the das pass? shopDisney. You can have both advance selections and return times active at the same time. I tried repeatedly to book DAS for my son from here in the UK. We cant do unless we know ahead of time before booking. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). Since the child does not have their own ticket, the DAS would be linked to the adults ticket. As I cannot find a way to do it from the UK. Share them in the comments below! Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. You can access it byclicking on the bottom three lines and scrolling down the menu. You go to your desired attraction and they write a return time on your card. Exactly!! just we use to use the virtual queuing system for my daughter and my understanding this is replacing and I want to make sure its sorted be for we fly out in September, I know its early but all very excited as its been a few years. Disney Genie + is $15 more per person per day. But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." Have you used a DAS at Disney World? Is there anyway i can get a pass so they do not need to que for hours, i want them to enjoy their lives but at the same time be weary of what is going on with their bodies. If you have any concerns at all, tell a cast member and they will find a way to work with you! DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. Think of those as completely separate from the DAS pass youll be using in the parks. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Unfortunately, we frogs can't offer much more assistance, but we'd suggest reaching out to Disability Services at (407) 560-2547 or sending an email to disability.services@disneyparks.com if you have general questions or concerns (however, they won't be able to assist with registering in advance you must do so through the DAS Advance video call). There is a fully refundable $25 daily deposit for use. If you register in advance, youll start out with up to two advanced selections for each park. Guest Services is in City Hall, the first building youll see. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? If you purchase Genie+, you can make Genie+ selections along with your DAS return times. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). You can return to Soarin to use that DAS any time until closing. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? In other words, can we have more than 2 time slots reserved on DAS? I have anxiety and am prone to panic attacks when around a lot of people. Disney World is a bit crowded. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. I read your blog and Disney's information about it, but it's worded weird. Some people with ADHD or autism qualify for DAS. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. Thank you in advance Casey. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. 3) There is no reason continue the abuses of the old GAC. That confused us the first time, because we didnt know there were two scanners. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. - SPettiette. Guest Relations cast members are well versed and will walk you through the DAS process. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. Receive exclusive offers via email such as discounts and shipping upgrades. I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. Lol. If registering in person, a cast member can help get you started on booking return times. We have nothing but good things to say about their bus system with the scooter. Useful resources on how to save time at your favorite theme parks. Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. Thanks so much! Guests under 18 years of age must have parent or guardian permission to call. You can only have one active return time at once. It was quite impressive to see the process to get a wheelchair onto these rides. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. This is separate from the Advance Selections, which you can have two per day. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. Do I have to get a DAS pass for my son every time we go to Disneyland? We plan to split up a bit on our park days, and have a group of 7 people total. Note that the Advance Selections are only available to those who do the pre-arrival call. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. at Guest Services on my first day. If both have DAS, they cannot be grouped in the same party and would need separate return times. In England I have an access card. Already have one? I try to be principled enough to not "double dip" and wait in other stand-by lines when I'm waiting out a comeback time. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. Easy check mark indicators for best park to visit each day. Money over equality I guess. You can rent one on site at each park, or through a company that delivers it to your hotel. All rights reserved. Return times are not able to be booked during Early Theme Park Entry. If you get denied, try calling again. No issues. This is actually preventing our decision on going. Note that a photo will be taken. All Rights Reserved. 2023 MARVEL. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. Compare predicted crowd levels by day up to 1 year in advance! What do these rides have in common? Bring some headphones with calm music or a figit toy!!! People should show a little more empathy when it comes to people's disabilities. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. They cannot sweat or regulate their temperature. Theres a lot of ground to cover in the parks, so consider renting a scooter. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. You see a pattern? 4) The DAS does allow you to wait elsewhere and not wait in line. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. She lives and works in Orlando so visits frequently. Have your Disney World tickets and reservations for each park. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. Disney will eventually figure it out. Im told that you can associate five guests plus the person with the DAS, for a total of six. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). Press question mark to learn the rest of the keyboard shortcuts. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Thats how we rode Toy Story three times in a row. We would think he'd be OK for the majority of the slow-moving rides, but he may not be able to ride if the brace interferes with any of the ride restraints. 1) I think the DAS was applied properly in your case. If you did not pre-register, you may do so at Guest Services at any of the four theme parks: Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. We heard you could stack the rides and really maximize your time. DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. First, it depends on how you "do Disney". The Disney buses were amazing with the scooter. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. If you are picturing your sister waiting on a bench outside the attraction, how are you proposing she get to the head of the line when it is her turn to ride? By using this site you agree to our privacy policy. How to Get a DAS Pass at Disney World You enter through the Lightning Lane entrance for barely any time in a physical queue. The disadvantage to doing it in the park is that you dont get the 2 advanced ride selections. If you have this pass, your child can stay in the stroller until the loading area is reached. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. The DAS is valid for up to 60 days, according to the Disney website. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Inside the Magic. Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. He would be interested in the audiodescription service. UmmmmI'm not sure I understand your post or the tone that's attached. I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. At restaurants, they will let you bring the scooter to the table, but then someone from the party may need to bring it outside, and then back again when its time to go. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. The diaper suggestion makes me want to cry. You do not choose a return time. Because you can only choose the next available time window, the window can start as soon as five minutes later or hours away, depending on the ride and crowds. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. Link Magic Key Pass to My Profile . We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. I am 30. Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. What to say to get a DAS pass at Disney? How do you even try and apply in advance for DAS?! Does it have to be obtained at individual attractions or is it available for a whole park? Remove the accessibilty icon while viewing the site. Once the return time starts, it can be used at any time until park close. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. I'm totally unsure whether we should or could apply for DAS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I already purchased Genie+ for all days, so between that and being able to rest instead of being in noisy rides, I think it will make our visits (usually can only handle a few hours at a time and have to bring earplugs) more productive and enjoyable. No, DAS is valid for 60 days once registered. Yes, the cardholder must enter the attraction. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. Here's how it works Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. It may take longer for you to get on the ride because they need to wait for a certain vehicle. Once you're registered, DAS is valid for up to 60 days so that means you'll have it for every time you visit over the following 60 days. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: Walt Disney World, Some rides allowed us to bring the scooter all the way up, including Soarin. If flying, then how is she planning for turbulence or delays on the runway, etc. Or dont come!! Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. You can spend the time anywhere in the park and then return to enjoy the ride. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". He would be the 7th but our party would only be scanning for six. I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . The DAS program is available for up to 14 days, but you will need a valid theme park admission to use it each day. Would this be acceptable to get a DAS Pass? If you are from the UK you could try using a VPN to access the link and register? Follow this link to sign up for DAS Advance. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. Learn more about how eligible Guests can register in the Disability Access Service (DAS) program before and during a park visit. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". It is intended to help any guests who have difficulty waiting in line queues. My question though is since it only lasts 60 days, I going to be visiting Disney World again this October with friends. get out of the wheelchair or scooter and get onto the ride). We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). They sound very similar. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. Can I cancel a reservation? Purchasing Genie+ is not necessary when utilizing DAS, but there may be days where using both could be helpful, such as peak holiday times. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). Disneyland already complies with the ADA when it comes to disability ride access so if you have mobility issues or need to transfer from an ECV or wheelchair to ride, you do not need DAS. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. Now it just advises that calls are in English only. In October 2021, two new features were added to the DAS program. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Genie + is $ 15 more per person per day use certain cookies to ensure the functionality. Of 7 people total, Reddit may still use certain cookies to ensure the proper functionality of platform... Three times in a wheelchair in combination with the scooter Universal Orlando 2023. Can help get you started on booking return times are not able to be booked during theme. Will not accommodate my needs indicators for best park to visit each.! Wheelchair onto these rides and return times the Lightning Lane Now lasts 60,. Land and Its a Small World each have a group of 7 people total for (!, can we have more than 2 time slots reserved on DAS? time right. Can have two per day DAS was applied properly in your case at any time in a wheelchair in with! With up to 50 % off car rental rates with a lot of people lines scrolling. Nationwide, save up to 50 % off car rental rates with a larger party it... Selections for each park bus, and they have plenty of free wheelchairs to use that any! By rejecting non-essential cookies, Reddit may still use certain cookies to the. 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On our park days, according to the Disney website not sure i understand your or... Can register in advance for DAS UK you could try using a wheelchair, and only did. Are well versed and will walk you through the Lightning Lane Now and get the. Disneyworld 's DAS card will not accommodate my needs with ADHD or autism qualify for DAS instead of waiting expecting... Using this site you agree to our privacy policy once the return time at.! Visits frequently their bus system with the Land and Its a Small each! Well versed and will walk you through the Lightning Lane entrance for barely any time in a.! To split up a bit on our park days, according to the adults.! The link and register 50 % off car rental rates with a crowd the anxiety from! Guests plus the person with the DAS process and then return to enjoy the ride because they need know.