For now, travel is about armchair exploration - and planning for better days ahead. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. We will continue to stand by you, as well as our employees and partners, and hope that you will continue to stand by us. Related: Heres how to cancel or postpone a cruise due to coronavirus. We are confident you can weather this storm! Future cruise voucher at 125% or 100% cash refund. It's not looking any better this summer, either, with staffing shortages and continuing COVID-19 outbreaks. Compare the cost in points or miles to cash, and see which option is best. The high annual fee is only worth it if youre taking full advantage of the cards benefits. They did not purchase travel insurance. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. By adding 25% to the value of what you originally paid, you now have the opportunity to enhance your trip such as choosing a longer itinerary; adding a Pre/Post cruise extension; upgrading your stateroom category; or even upgrading to business class air. We upgraded our stateroom DV1 to PS2 and air from economy to comfort. That's the new plan at Carnival. How long does it take to file a claim? True, but US state department advice is still not applicable to Viking or me, in the same way that Foreign Office advisories are not applicable to your parents or Viking. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Yesterday I posted onVikings FB page saying many of us aredismayed that they have not given the official word,their response was to be patient more info would be coming soon. After months of lost revenue, travel providers will be desperate to lure back skittish travelers, and that means sharp markdowns for everything from long-distance flights to swanky resorts. Why Are Future Cruise Credits and Refunds Taking So Long? In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Photo: Courtesy of Viking Cruises. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. I am writing to you today from my home, rather than the Viking office. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. Unfortunately, there are still a number of VIking Cruises in 2021 where the price has gone up significantly due to the demand. Will other lines follow? The company will continue to . The major complain was that they were using us to help finance their expansion. Refund. Today Viking Cruises announced that they will be suspending operations of their ocean and river cruises due to COVID-19/coronavirus. read more, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. Earlier this month, for instance, Norwegian Cruise Line Holdings raised more than $2 billion in debt and equity sales that the company says will allow it to survive even if cruising doesn't resume for 18 months. You will be able to leave a comment after signing in, By Started June 21, 2021, By Such a slow rollout would mean that some itineraries might not return until well into 2021. VIking has cancelled now through 30 Jun 2020. Future cruises must be taken before Dec. 31, 2022. Take advantage of that. I imaginethat Viking will announce the May cancellations very soon. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. No cruises with more than 500 people will visit Canadian ports from April 2 until July 1. Started August 27, 2021, By Everything. And, at the beginning of April 2020, we will announce our newest river voyages closer to home, in America's heartland. You will be able to leave a comment after signing in, By I would say they are being more than fair. As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. The Viking Sea and Viking Star cruise ships in Santorini. The CDC cited the Diamond Princess, which was quarantined last month of the coast of Japan. I understand and I agree with what you are saying about familiarize the insurance coverages. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. These Future Cruise Vouchers will also be fully transferable. Viking announced similar measures Wednesday. petrous, March 26, 2020 in Viking Ocean, any additional cancellations from May moving forward. Viking will resume its operations on May 1. What's the downside to us? TPG values it at $1,600. No. True, but we should look into all possibilities and let them tell us "no.". Check here before booking an award fare. Guests on affected departures . The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. The agent, Wayne Crabb, was working from home and he was fabulous! Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. Our TA told us we will not get a refund if we dont use our voucher. 19952023, The Independent Traveler, Inc. Coronavirus: Updated Cruise Ship Policies and Cancellations Because of COVID-19 (2021), Norwegian, Royal Caribbean Team Up To Create Cruise Health and Safety Protocols, Foreign Office Revises Advice on Cruising, Rivers Now Exempt, In Industry Step Forward, CDC Seeks Public Comment On Cruise Resumption. I'm saying we shouldn't close the door on our own, even though the door would be closed eventually by the insurance provider. Learn more. Viking Mississippi - As of January 23, 2023. Refunded to your credit card. It's always best to comb . Norwegian is offering passengers a full refund for cruises during the 30-day shutdownor a future cruise credit of as much as150% of the value of the canceled cruisethat can be used through Dec. 31, 2022. Coronavirus: Which Cruise Ports Are Closed? I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. The initial FCV's did contain a clause that provided a cash refund (of the original amount paid), if the FCV was not used within 2-yrs from date of issue. Passengers have until Dec. 31, 2020, to make a selection, after which a future cruise credit will be applied automatically. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. CC Help Jenn If you have the time I would say hang onto the money until you know they are up and running and then book. In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. //]]>. Carnival spokesman Vance Gulliksen said, for example,the Carnival Fantasy left on Friday and will return to Mobile, Alabama, on Monday. 1) Viking like every other cruise line is in business to make money. If you take a future cruise credit from your cruise line, you're assuming you'll be able to find an itinerary at the line you will like. I dont think it is unreasonable to familiarize oneself with them. We'll run a soft credit check to find special offers, but it wont affect your credit score. Princess suspended its operations for 60 days, so no cruises will operate until May 11. Seldom travelers may not get enough value to warrant the cost. 1) Viking like every other cruise line is in business to make money. You would think the cancellations will be for a long time to come. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. We discussed all our options and came up with a plan and Wayne got it all set up for both of us right there. Checking our news page is a great way to stay abreast of the latest cancellations, policy changes and itinerary impacts. CC Help Jenn For an explanation of our Advertising Policy, visit. KEY FACTS. All except $100 future cruise credit each. We rebooked the trip for 10/12-10/23/22. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. I believe Ive read on these forums something about receiving a cash refund after waiting for a voucher to expire. None, except that 15 minutes not spent browsing Cruise Critic. No real reason to plan a vacation if you can't get off the ship. Unfortunately, eight passengers missed the memo about the early departure time and the ship left without them. If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. The doctor would have to declare one or both unfit to travel. And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. i know we can cancel nowand get a FCC but that isnt a perfect solution for everyone. Another rule banning anyone suffering from certain medical conditions such as diabetes or chronic heart disease also has been discussed. Just know going into it what is covered, what is not, and under what conditions. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The nickel and diming, screaming kids, rudeness of 3,500 cruisers, etc. And you cant file on insurance since its not officially cancelled. Its prior guidance focused primarily on seniors and people with chronic health conditions. Very very happy with their response. (those who had already booked for 2021 and now the flood of those who want to transfer bookings from all the cancelled 2020 cruises). Take some time to research future cruises so that when you are contacted, you can complete everything in one transaction. Coronavirus Impact on Travel Causes Most Cruise Lines to Suspend Worldwide Operations. //
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