They want him to pay $1,000+, but he's pretty sure it wasn't him. We arrived, as instructed, at 3pm the next day to oversee movement of everything we owned from truck 1 to truck 2. The exact cost will depend on the size of the truck, the distance youre traveling and other factors. Retain one copy of the contract for your records. Posted by Staff Writer on October 11, 2018. This company has been super shady and its a total nightmare. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Penske and Home Depot have partnered to offer customers Penske trucks. If you want to learn more about Penskes competitors and maybe gather a few quotes while youre at it, check out our reviews of these moving truck rental companies: Before you go, check out these guides to ensure your DIY move goes off without a hitch: At Move.org, we offer financial assistance to individuals and families who are moving in exchange for details about their experience. Thank you, **. Personal Accident Insurance provides medical coverage for you and your passengers if someone is injured or killed in an accident that involves your Penske truck. *****. They shirk their responsibility with valid claims. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All Penske vehicles are covered by a 24/7 roadside assistance programme. Further, the plaintiff claims Penske failed to include . Offers and availability may vary by location and are subject to change. Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. To rent a Penske truck, you must be 18 years of age. Even limited to 40% capacity by local pandemic ordinances, the sellout crowd of 135,000 will be . Edit: sorry, I meant uncle, not dad. I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. x 8 ft. 1 in. He works for a food stocking company and car is rented via his company. He even asked if he could get camera footage to see car when it was dropped off, but was told they don't have cameras. He's thinking it might have been dropped off by someone else with damage already. Most major credit card companies do not cover rental truck damage. Here are the five different types of liability coverage offered by Penske: If youre planning to rent a truck from Home Depot, be aware that the company does not offer liability coverage options for purchase. 2023 Forbes Media LLC. Towing Insurance (TWI) is recommended for drivers who are towing their own vehicle. And you can transfer transponders between the same vehicle types. You will be charged $2,090 for six days. contact form. Penske trucks are clean, have cruise control, power windows and mirrors. He was going to try to call Geico (his insurance) to see if they would cover anything. Can someone else drive the truck I have rented? However, there are often exclusions based on truck size or weight. Do most negative reviews touch on the same complaints? If I return my rental truck early, will I receive a refund? Both packages come with a damage waiver, cargo protection and medical coverage. Local moves are affordable, and customers typically pick up and drop off the truck from the same location. Several Penske customers have reported issues like poor customer service and dirty trucksall of which are common grievances in the truck rental industry. Every state has its own traffic laws covering hit-and-run accidents. Our content is intended to be used for general information purposes only. What Not to Pack Inside Your Moving Container. Now, customer reviews arent the most reliable source of information. Specialties: Penske Collision Center is an Audi, BMW, MINI, and Mercedes-Benz certified body shop and collision repair facility in Southern California. Left for Dead by Penske! Even if you consider yourself an excellent driver, remember that others on the road may not be. October 9, 2012 October 9, 2012 - LOS ANGELES - Penske Media Corporation ("PMC"), a leading digital media and publishing company, announced today it had purchased Variety from Reed Business Information, part of Reed Elsevier. Not sure if all states have the same policy. 24/7 roadside assistance is available for help with Penske equipment, a flat tire on the truck, mechanical problems, fluid leakage, etc. Fernandina Beach, FL. That said, even if youre moving locally, you should at least get a quote from Penske in case the company is especially affordable in your area. We offered moving assistance grants to get the full scoop from recent customers, and we analyzed star ratings and customer comments from sources like Google Reviews and Yelp. Drives: BMW. To counteract its ecological impact, Penske charges every truck rental customer a $9 environmental fee. Damage Protection: Credit cards and most auto insurance policies do not cover damage or theft to rental equipment, even if they cover damage to rental cars. TWI covers any vehicle youre towing behind your Penske truck in the event of a collision. Please enable JavaScript and retry. Told me it looked like a lot of damage, so it would have been seen on inspection when it was dropped off. Penske Collision Center will provide the very best repairs for your vehicle. 09:32 PM. However, with sizes ranging from a cargo van all the way up to a 26-foot behemoth, youre sure to find the right truck size for your move at Penske. The plaintiff claims workers are still owed time-and-a-half wages for their overtime hours. Truck rental coverage Wiped out our mailboxes and a large rock displaced. How to choose the right size moving container. How Much Does It Cost to Rent a U-Haul Truck? Yes! . Other truck rental companies like Budget and U-Haul calculate how many miles youll need to drive when you move, then charge you extra fees if you put additional mileage on the truck. Level 1 vehicles may have some wear and tear and may include some damage. The larger the truck is and the further you will need to go, the higher the price will be. These vehicles are typically a newer model year with lower mileage. TWI covers collision damage to the vehicle youre towing with your Penske rental in transit or when loading and unloading the vehicle onto a tow dolly or carrier. The damage looks to be from a big hit, which he was never involved in. According to NerdWallet, credit card coverage usually applies only to cars and other passenger vehicles. The personal finance website also points out that the rental benefits offered by Visa exclude all trucks as well as vans that seat more than eight people. There are many things to think about when it's time to move. Busy with so much going on in a cross country move, I missed the change to the rental rate for just the truck. The tow dolly cant be used for motorcycles, though, and neither it nor the car carrier is safe for especially large or heavy vehicles like a huge Ram truck or an eight-passenger van. Check out all the different ways you can save with a Penske truck rental. Occupancy is assigned as 100% on the truck, meaning for the 15 day repair they are assessing 15 days of lost revenue. Damage Charges means, in respect of Equipment, the amount (if any) payable by the Customer for failing to return the Equipment in Good Working Order and Condition calculated in the manner set out in the relevant Order Form. You may not see Penskes moving trucks as often as you see U-Hauls, but Penske outperforms its biggest competitor in some substantial ways. Even thought I asked to be fully insured. Sign up to receive our free weekly newsletter. and our CAI costs $5. Please enable JavaScript and retry. We also dug into all the extra services Penske offers, from moving coverage and roadside assistance to availability and rental reliability. This includes: You will be charged extra if the truck is damaged or dirty. If anyone knows how to move, its Marian White. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. We verified these services through their website and through calls to their customer service team. This is a 40% reduction in size. Given a quote of $1839. In addition to its moving trucks, the company also offers rental tow dollies and car carriers. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I sent one email return receipt, and they read the email but did not call me. Then at 4:30 pm on 12-6-22 I received an email saying I now had a 15' van. Return your truck with a full tank of fuel. Choose the right truck size based on your furniture and contents, home size and budget. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. Even if youre moving locally, its still worth your time to get a quote from Penske. Penske charged $129.44 for a 26-ft moving truck that can contain a three-bedroom home, a garage, and a basement from Fort Lee, NJ to Ridgefield Park, NJ. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. PAI offers accidental death and accident medical coverage for the renter of the truck and their passenger(s). We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). So, basically lost a day on my move and got a junk truck. Initial quote. from Furman University.View all posts by Marian White, What You Need To Know About Rental Truck Insurance. Final cost. Neither auto insurance policies nor credit cards typically cover truck rentals or trailer rentals. "Most people don't know that 99% of the time, Penske's fuel is less expensive than the retail option," said Ed Touma, director of energy and fuel supply for Penske Truck Leasing. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. Driving a 22- or 26-foot truck requires a commercial drivers license. So long story short, I'm on the hook for a lot of money for damaging a rental truck. I immediately brought the rental car back so i wouldn't rack up any more expenses. Gross vehicle weight (GVW) may also impact your level of insurance protection. Do I need to provide a deposit for my one-way reservation? Truck rental quotes compared to final prices. All Rights Reserved. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. Sep 16 2021. But before you choose a truck rental company, do your research. For consumers willing to put in that effort to save money, a Penske truck rental is worth it. Contact your credit card provider or rental agency to find out more about their coverage options. Reserved the truck online, very easy to do. To protect your belongings inside, you may need to purchase additional cargo insurance. Renter and all authorized drivers must be 21 years of age to purchase. Roadside assistance included in every move. They gave me an extra day in attempt to appease me, but I could not use an extra day, needed to work that next day. Penske Truck Rental 2023 Review: What You Need To Know, {{ tocState.toggleTocShowMore ? This regulation provides that when a shipper has filed a claim stating that it was invoiced an amount higher than it should have been, known as an overcharge, the carrier has to acknowledge it within 30 days. Without Penske's Limited Damage Waiver, you will be liable for any damage to your rental truck regardless of who is at fault. call us at 800-531-USAA (8722) or 210-531-USAA (8722). Please choose one. Located throughout Southern California at Penske Truck Leasing's facilities in San Diego, Chino, Anaheim, Temecula and La Mirada, Penske's chargers connect directly to a commercial truck's battery charging system, providing a DC fast charging option for commercial electric fleets. Penske includes 24/7 roadside assistance in every move, meaning you'll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. College student discounts10% off truck rental. Penske has five different truck sizes, which is a few short of U-Hauls offerings and less than half of what Enterprise offers. Wasn't until later they claimed damage on truck and blamed him. What Is a Moving Container & How Does It Work? These materials must be disposed of properly and in accordance with the law. How Much Does It Cost to Rent a Budget Moving Truck? I have pictures to prove, and I don't plan on returning. x 8 ft. 1 in. I called U-Haul and got a 20' confirmed. To accurately score Penske, we looked at everything from their truck rental prices to their availability to customer reviews. The Plus plan comes with more coverage as well as supplemental liability insurance. I am self employed and this was rented personally. 33rd Annual CSCMP State of Logistics Report. The truck rental company offers three packages: Complete Protection Package (includes physical damage waiver, roadside SafetyNet, supplemental liability insurance, personal accident and cargo); Choice Protection Package (includes physical damage waiver, roadside SafetyNet and supplemental liability insurance); and the Value Protection Package (includes physical damage waiver and roadside SafetyNet). x 4 ft. 6 in. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. Penskes services and pricing make it the best truck rental company around, especially if youre moving long-distance. That is fine, but when the speed limit is 75 and you're trying to pass a truck going 72 mph, it does not allow you to speed up so you can pass at a safe rate. The Only Moving Checklist Youll Ever Need, Uncovering What is Covered With Moving Truck Insurance, Get Unlimited Mileage With One-Way Truck Rentals, Bad Customer Service Interactions More Likely to be Shared Than Good Ones. We value your privacy. ** helped me find a truck for this long weekend of May 29th through June 1st AT 140 Green Rd. I complained and said they would look around to see what they could do. Out of all the truck rental companies on this list, it also consistently scores the highest in customer reviews across websites like Yelp and Google Reviews. TWI provides protection against collision damage for a vehicle while attached to, towed by or detached from your rented Penske truck. If so, those complaints should probably be taken more seriously. Penske is committed to doing its part to protect our environment. Check with your auto insurance and home insurance companies to see how much protection they offer before you pay for additional insurance. Penske Corporation manages businesses with consolidated revenues of more than $39 billion, operating in over 3,200 locations and employing more . It appears you forgot to include your location in the title or body of your post. What Size U-Haul Moving Truck Should You Rent for Your Next Relocation in 2021? Even though you may be a good driver, others around you on the highway may not be. For assistance with other Penske services, please use the numbers below. Keep reading to learn more about Penskes services and prices. Round-trip rentals have a fee of about $0.99 per mile. Unsubscribe at any time. Create an account to follow your favorite communities and start taking part in conversations. I understand they can still force me to garnish my wages, but I'd rather pay this out over several years than up front here obviously. Cruise control, power windows and mirrors and budget windows and mirrors a... 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