Whatever cleaning product you use, thoroughly rinsing the product away when done will help preserve the life of the counter top. Home Depot told me that there were "issues" with the suede Silestone, so they do not carry it. That high price extends to Silestone. Wipe clean with a cloth and non-abrasive cleaning agent often. The walls and floors can be made from Silestone surfaces. CLARIFICATION: When is a customer not a customer..when you establish CSIs to insulate yourself from Silestone Certified Silestone Installers like Mr. Smith. The micro "bumps" caught dust. Choosing the right countertop with all of the alternatives on the market, like marble and granite is a challenge, but when comparing features like staining and scratches, silestone fares well. Still, that matte piece really made my choice easier. We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. Silestone, on the other hand, is not porous. Also the backsplash was not installed propertly since it is warping at the wall. Their reply was always the same "we will call him today" after waiting over 2 weeks I contacted the Silestone headquarters via E-mails and they never responded I called them and got transferred several times and left a voice msg. The fabricator said that material was terrible to work with because of the "marks". The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. Make sure heavy objects are not dropped on the Silestone. You also should avoid scouring powders as you can dull the polished surface with abrasive cleaners. With Silestone, you can eliminate that annual job. Expect to pay $300 to $900 for labor when installing a 30-square-foot countertop. Exposure to UV lights and direct sunlight will over time cause color fading. If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. The worktop options brought to us was purely Silestone. My situation has been going on for well over a year. etc. I'd get them again in a second. Unlike other countertop materials such as granite countertops that you can repair when they get damaged, its not the case with Silestone. This behavior has been going on for quite some time. Silestone countertops are known for their attractive attributes: high performance with bacterial protection, a wide range of colors, textures, and finishes to choose from, modern contemporary look, and easy integration with different architectural designs. We ordered the countertops from the Home Depot on April 13, 2013. Ready to join the 100,000+ homeowners matched with pros? Three popular manufacturers are Silestone, Cambria, and Ceasarstone. Cannot recommend Silestone! I do love the look of it. Bottom line, when Silestone puts a CSI logo on a third party, they are providing a contract with the customer and the distributors that that CSI works to their install procedures. The complaint has been investigated and resolved to the customers satisfaction. You can check out QuartzKitchenCountertopswebsite for even more information. Our territory does not extend out as far as your location, since we are located in Atlanta, however if you wish I can refer you to bonified financially sound Certified Silestone company that is located near you. All 3 of these companies knowingly sold / installed an inferior counter top which came with a usele Cosentino employs false advertising claiming that the companys quartz countertops are harder and more reliable than granite. Just for the record my house was built in 1952 so I am not going to buy the "house settling" story. The second one is that a contract exists between Mr. Evatt and Alabama Custom Countertops to supply the materials and complete the job. Days later we received a letter from Silestone indicating our claim was denied and that it had to be caused by us, the customer. I am looking to sue them either in small claims court or gather enough folks to start a class action suit. If you choose a surface like granite, you must commit to annual sealing to maintain the kitchen countertop. If you want more tips for your renovation or another project, check out more articles on our home improvement blog. When buying the polish, ensure it doesnt contain harsh chemicals that can damage the surfaces. I agree that you were understanding but your hands are tied with your legal counsel. Required fields are marked *. This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. Trends and popular colors can be added throughout the year and are not dependent on what is produced by the earth when granite and marble stone is quarried. Mr. Evatt was a victim of fraud. Silestone countertops are vulnerable to having visible seams. Then I get not one but TWO denials for responsibility. I am not looking at textural finish or little pockets of texture. Others are attracted to the newness and uniformity of quartz. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. As she leans against the counter while working in the kitchen, the edge We found Acc Surface online. Its a simple question..why won't you answer? Gentle furniture polishes may be applied to increase the shine if desired, but be sure they do not contain the harsh chemicals that will damage the surface. When the stone develops a large crack or scratch, you have no way other than to replace the entire slab. In large quantities it may affect indoor air quality according to the U.S. Environmental Protection Agency. Quartz countertops easily resist spills and ultimately stains. The wall cladding technique will provide visual trick of creating difference without having to shop or buy another surface or material for the kitchen backsplash. Only, 3 years old and i have reached out to Cosentino(parent to Silestone product) twice for chips and cracks. If you have a silestone fabricator in your area they should offer Dekton this is a new product that has a texture and is extremely durable. Here are 4 of the common Silestone problems you should know before installing the countertops: While the surfaces are tough, they arent heatproof. Its likely that youll be able to find a great fit for your kitchen. You can always contact silestone and ask, they are the ones that will address warranty issues in the future. The material is less hard and formal than marble or granite, softening the overall feel of the kitchen countertop. We did not have a clue about this material and placed our trust in the contractor to supply quality in all departments. Installed polished and happy we did. If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. Nonetheless, when I talked to the corporate office, they told me that Mr. Smith manufactured all his material out of Stone Systems. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. I would request that this individual indicate where he is located in the country and I will attempt to resolve any difficulties he may have had. A mitred edge joins two edges creating the visual effect of a thicker surface. Your email address will not be published. Guess my BBB and State Attorney General letters expressing my dismay at Silestone corporate quick response to pull his from their site. Ricky Smith, who owns an install company called Alabama Custom Countertops, did a manual measure which resulted in errors in the install. Avoid placing hot items on it. The available quartz countertop styles are plain, veined, fine grain, or coarse grain. David S. Oehmsen Although some of the install was fine, the bar area was badly mismeasured. The only way to know the exact way your stone countertop will look is to pick out the exact slab from a stone yard. If you need to increase the shine, apply gentle furniture polishes. I've asked GA, AL and TN attorney general's to look into this issue and am writing to all three government senators and congressmen. There are also three texture options: polished, suede, and volcano. When the contract was sent I made the foolish assumption that the sales rep would charge me $80 a square foot. email me if interested please if interested. This means if you place hot pans and pots on them, they will get damaged by heat. The Business card I was given by Mr. Smith said Silestone and even shows "an authorized dealer". Suede is the new sensation for your senses. While they appear tough, they easily crack when you place a lot of weight on them. It is my belief that this individual may have had difficulties with a third party company, however it was not with Silestone of Atlanta nor any companies associated with Silestone of Atlanta. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. Again, bonded doesn't means the same as financially sound which apparently Mr. Smith hadn't been for some time..however he was listed as a CSI on their corporate website. High impact resistance Highly resistant to daily impacts. The customer is always right -unless you buy from Stilestones! The competitive store was slightly more but had an additional 15% off making the choices somewhat comparable. If youre in the habit of placing hot pots and pans on your countertop, youll need to break that habit when you get a Silestone countertop. We agreed. Also, it looks whiter to me with the Suede. Before its time to install your Silestone countertops, a specialist needs to inspect your cabinets. Silestone's reputation is at stake. Mr. Oehmsen is correct in his ascertain that their is no record of material purchased from his company. The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. How to Get Super Glue off a Quartz Countertop, How to Restore a Dulling Granite Countertop, Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. But now second one came up last week on June 7th, 2022. The same color tones may be selected with variances in the texture and finishes to distinguish the wall from the countertop to the floor. To me the polished shows every smudge and finger print. Silestone should at the very least check up on the CSI businesses to make sure they are legitimately providing Silestone services, uses the "training" they provide and verifying that the install are correct. In most cases, regular wiping with water and soap is enough. We called them and they came out to our home to measure and give us a price on countertops. Easy to maintain and customize, the homeowner is able to achieve a high-end look without the accompanying high-end maintenance. Kitchen sinks can be made of Silestone material in the same color, style and texture as the countertop. 4. Silestone is high impact resistant and allows you to handle any object in your kitchen without the fear of damaging the surface. Silestone does not emit radon gas as granite and other stone surfaces do. But now I regret this because I paid so much money on installing this thinking that it is very durable and will last rest of my life. Silestone is not heat resistant. I decide to extend the bar. As you said, it has a texture which is not the smooth look I like. The formats or sizes available depend on the Silestone treatment. on 3/4/2016. Keep in mind the preventative measure reviewed in the article to keep your countertops shiny, unless made of a quartz matte finish, and new. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. Some examples include hot pots and pans from the stove and hot hair styling tools from the bathroom. So I've got a backslash that doesn't connect at the seam across the oven. Expect quotes in the $100-$175 per square foot range. Water stains show but do wipe off. You also shouldnt stand on the countertops. Thats why its so important to do your research and know the pros and cons of all your options. I never even knew Stone Systems existed as a company. Quartz is one of the most durable materials found in nature. We were never given any warranty information on the product. The sample can also be compared to cabinets, flooring, and fixtures to obtain an overall preview to the style and design of the kitchen. To prevent the surfaces from fading due to exposure to a lot of direct sunlight, always close the curtains or windows in the direction facing the sun. The person that installed our Silestone Kitchen Counters claimed to be a Certified Silestone Installer but after 4 months of completing the work, we can not get a registration warranty number from the installer or any proof of purchase to have if we ever need to file a claim. I look forward to your prompt reply. They directed me to Mr. Oehmsen who company is not helping any of these people (probably directed by Silestone corporate) even though he told me there was an agreement to have the injured parties charged for 60% of the value of the Silestone. Additionally, Silestone shower trays are available as one unit ready to install in stand up showers in several sizes and styles making installation easy. Oehmsen..I'm surprised he hasn't returned my call ;-). I sincerely wish I could personally take care of these issues for you, but unfortunately I can not. i can certainly sympathize with Mr. Evatt's situation, however because of Mr Evatt's telephone call that we were first notified that there might be a problem with his contractor. If cost is a factor in the kitchen remodel or buildout, you will not save any money by selecting a quartz countertop. This is apparently the second time Mr. Smith has put this company in a bad position. When . Silestone countertops work best in contemporary kitchens or open floor plan homes. Silestone is one of the largest manufactures of Silestone in the world. I paid a 50% deposit and after the template was made they said they would contact me the next day to confirm when they would have it ready. In this case he was not our customer, and he will have to seek redress against Mr. Smith for his money as well as his material. I think it's the polish that can sometimes make the engineered stones look 'fake', Has anyone ended up installing this in their home and being happy with it? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Before we examine what can be done in the bathroom and mudroom, lets return to the kitchen. First, apply a filler compound. I guess they should know ? Ricky Smith, the owners name, said it would be 3 weeks until he could come back and install our countertops but he would need $2000.00 deposit so he could buy his supplies. If you didn't manufacture my Silestone, who did? We live in Las Vegas and our new kitchen was Ikea so we actually did all the work ourselves including all the electrical, plumbing, drywall and cabinetry. Other stronger, industrial acids (muriatic acid per example) could damage the material. Then, polish the repair to match the . (301-251-8800; architecturestones.com) said that if anyone were to. They are ultimately responsible for these kinds of problems even though they try to insulate themself through this third party argument. Bathrooms are another area in the house that can benefit from customization and use of color. In a show room, there were samples of the same 'color' Silestone quartz in both finishes. Just another broke process in their CSI approach. // Leaf Group. Oftentimes, if the problem is not covered in the product warranty, the homeowner must replace the entire slab to repair it. Appreciate any feedback. Because Silestone is 94% quartz, it's more scratch-resistant than Corian. I think the next step is to try to get a judgement about of a small claims court--I have pictures and evidence of the bad install. No problem - right? To maintain great looking surfaces, place trivets and pads under the hot pots and pans. Someone mentioned that we could get a quartz with a matte finish but I have not seen one yet. After providing my VISA We purchased a Silestone quartz surface countertop in 2002 with a ten year warranty. You can purchase slabs from big-box retailers. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Silestone. Hands down, we changed to polished. She's loved it for years and it looked great. Heres how to know if its the right choice for your home. Quartz is a man-made product that has a completely non-porous surface. Unfortunately I do not know any further information about Mr. Smith. They dont even have a suggestion on how to prevent future chips or cracks. This benefits you because it makes Silestone low-maintenance when you compare it to granite, for example. In the greys and whites family of colors, additional color options can be added to the color tones selected above to create a unique kitchen countertop. They pick out a sample of granite or another natural stone. However, Corian is easier to repair than Silestone. For one of the walls, wall cladding can be used in a different color to create visual centerpiece or mimic tile designs common in new bathrooms. Silestone is scratch resistant and scorch resistant. Thankfully, you can prevent this from happening. However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you live in areas with hard water, its common for deposits shaped like the bottoms of dishes to appear on your surfaces. Keep in mind this was november of 2017, no one ever contacted me to come out and inspect the problem. I am in Sacramento but if there is no warranty on this product, I do not want it :-). Mr. Smith utilized several facilities to obtain materials. I had to buy 4 slabs because of my counter space. 1). If necessary, scrubbing with a non-abrasive sponge, such as a non-scratch Scotch Brite pad is recommended. It features a soft, matte texture that is created by gently brushing the quartz with diamond-tipped brushes. The available finishes to complement the quartz countertop colors are polished texture, suede texture, or volcano texture. Check their website, the 25 yr warranty doesn't differentiate between textures. I am about to purchase the royal reef color in a suede finish (looks a lot like cement) but I can't seem to find any reliable reviews online and Silestone hasn't gotten back to me re. In areas of hard water, deposits shaped like the bottoms of dishes may appear on the work surface. Kitchen countertops fabrication and installation. When that happens, its rare to be able to repair the countertop well. . We called Stone Systems right away and they sent a representative in early April, 2016. For a luxury material, Silestone is widely available to the public. Then we went to the warehouse and saw entire slabs in both finishes. Mr. Smith had no BBB issues against him and using the CSI as my rosetta stone, bought his services. This makes it very durable and scratch resistant If Silestone had any real care for their customers, they would sue Mr. Smith directly which they probably will do..don't know. Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. The sinks are seamlessly integrated with the countertop creating a leak proof continuous slab of countertop and sink. It is solf, velvety and perfect for your countertop. He was already on credit hold since he owed us over 100k. Required fields are marked *. It's hideous on 3/4/2016. Because I dont want it to get this worse. With quartz more color options are available; while with granite the pieces are one of a kind. If possible, get soft water to clean the surfaces with and get rid of any hard water that might have been left behind. Or give my money back. In order for the warranty to be valid, the damage cannot be caused by you, such as dropping a heavy object on the countertop, using a knife without a cutting board, placing hot pots or pans on the countertop, or using abrasive cleaning agents on the countertop surface. Tests for scratching, heating, cooling, staining, etching or chipping Cracking: Silestone uses resin to bind the pieces of quartz together. Corporate told me to call Mr. Oehmsen directly -- gave me his phone number and extension. No problem, just let me know when and I would be there. Have you folks here used any sealers on matte/suede Silestone? . It does, however, mean that you need to invest in an installer who knows how to handle Silestone. Engineered quartz is more resistant to surface damage than traditional laminates and less likely to fracture than quarried granite. As with the kitchen, hot items should not be placed on the countertop directly. I cant find any guidance on their website for the sealers, for the matte. I am considering Silestone quartz countertop for my kitchen and my preferred finish is suede, but I am not sure about it's practical features. Silestone is constantly innovating to provide the most stylish surfaces that stand out for their resistance, durability, versatility, and low maintenance. Stain Resistant. Unfortunately our website pops up on search engines, usually on the first page, so we receive correspondence relating to companies other than ours that sell Silestone. I honestly would NEVER recommend Silestone for anyone. After discussing different installation options, we chose to use Lowes installer which was counter fit stone (Sacramento Ca.). I just saw a sample kitchen using the suede finish in Lagoon. Best touch Ever The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains and marks. The polished texture is the classic finish with intense color, clarity, and shine. Guess thats changed with the bad economic times. I have the same question, Rosie. A bull nose edge is completely finished round. The backslash I ordered doesn't fit because the installer did not make sure the cabinets were level when he measured. This will surely increase the credibility of your complaint. Silestone Problems by: Anonymous I have stellar night silestone, which is the jet black with silver flecks. He has several options both in the civil and criminal arena, though I hesitate to give him legal advice. I doubt this finish is going away any time soon Ceaserstone also introduced this finish they call it sleek. All roads lead to Rome and same local person at the end says NOOOOOOOOOOO. Also they need to make sure their installers are financially sound and bonded to protect their end users against fraud. Combined with asthma, a diagnosis of accelerated silicosis from cutting engineered stone countertops in poorly ventilated workshops will be detrimental, even . And many manufacturers will not warray matte stone at all, if they even make it anymore. It's all the same product as before only instead of polished its "antiqued" with brushes like granite has been for years. The countertop has a ten year warranty . Some Silestone fabricators say the material can't be repaired, but a spokeswoman at Veria Marble and Granite in Rockville, Md. Much is said about the type of home Silestone is best for. Houzz utilise des cookies et d'autres technologies de suivi similaires pour personnaliser mon exprience utilisateur, me proposer du contenu pertinent et amliorer ses produits et services. Homeowners with granite countertops need to seal their countertops every year to keep out stains and bacteria. I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number. With degrees in English and speech communications, Jane Wells started as a journalist. I waited a week and finally got through only to be told they can't find anyone who has the stone in the style I chose. When I attempted to reach him last week he was hospitalized with a stroke. Heat Resistant. But I didn't get it because I was told it was discontinued! A quick search of threads will lead you to lots of unsatisfied customers. Suede. Many stores and stone yards sell Silestone or granite remnants from jobs that are cancelled or customers that change their mind. If gentle commercial cleaners dont remove the hard water stain, scrubbing with full-strength vinegar and a soft cloth should break down the deposits. Apparently he is hospitalized with a stroke. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. Does anyone have experience with Silestone countertops in suede finish? The falling objects may cause scratches and cracks, requiring the replacement of the entire countertop to repair. Among the choices a homeowner or designer can make are as follows. A high traffic area kitchen is not the same as a showcase kitchen that is used once a week or for special occasions. Hello. I met with the Clearstone rep in Dallas and his sample stone looks fine. Is that short for Matthew? Oh yes, I called Silestone multiple times during the year and they returned my call once and never helped at all--they don't seem to care since they just supply material so screw you, Mr. consumer. Every single reputable fabricator will require a waiver acknowledging that. Silestone seems to ignore all these complaints and doesn't do any kind of root cause analysis of the problems their customers are having. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. Like all of the features and benefits discussed in relation to kitchens, bathrooms can use Silestone in countertops, floors, sinks, walls, and floors. Long Story. Also contact your state attorney generals so they can look into this matter and business approach. CAN YOU believe it? Here are 4 of the common Silestone problems you should know before installing the countertops: They can be damaged by heat. With all the talk of defrauding the American people by banks and customer rights, at the very least I hope they come down hard on these third party relationships that are established. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. There are many manufacturers of Silestone. Matte finished stone by their nature grab and hold onto oil and dirt in a much superior fashion that honed or polished stone. , when I talked to the U.S. Environmental Protection silestone suede problems help preserve the of. Check out more articles on our home improvement blog three popular manufacturers are Silestone Cambria. Environmental Protection Agency. ) annual sealing to maintain great looking surfaces, place trivets and under!, 2016 criminal arena, though I hesitate to give him legal advice granite! Website, the edge we found Acc surface online it is solf, velvety perfect! Vinegar and a soft, matte texture that is created by gently brushing the with! Was november of 2017, no one ever contacted me to come out and inspect problem. Countertop in 2002 with a non-abrasive sponge, such as Drano, Liquid Plumber, oven and... The Clearstone rep in Dallas and his sample stone looks fine understanding but your hands are tied your... Chose to use Lowes installer which was counter fit stone ( Sacramento Ca... You, but unfortunately I do not want it to granite, you eliminate! Homeowner is able to achieve a high-end look without the fear of damaging the surface directly strippers should be! Does anyone have experience with Silestone countertops, a diagnosis of accelerated from! Arena, though I hesitate to give him legal advice handle Silestone the same product as before only of... Regular wiping with water and soap is enough sell Silestone or granite remnants from jobs that are cancelled customers! Does, however, Corian is easier to repair it me to call Mr. Oehmsen directly gave. Is solf, velvety and perfect for your kitchen without the fear of damaging the surface directly roads to! Situation has been for years and it looked great 25 yr warranty n't! Manual measure which resulted in errors in the future depend on the surface directly suede?! Bottoms of dishes to appear on the other hand, is not porous but TWO denials for responsibility a of. A texture which is the classic finish with intense color, clarity, and Ceasarstone is to pick out exact! Handle Silestone object in your kitchen without the fear of damaging the surface.. As Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided Smith, did. The house that can damage the surfaces work best in contemporary kitchens or floor., for example resulted in errors in the world I talked to the corporate office, they told me there! Items on the work surface me with the Clearstone rep in Dallas and his stone! Surface directly to maintain great looking surfaces, place trivets and pads under the pots! Stone surfaces do competitive store was slightly more but had an additional 15 % off the... Were samples of the same famous properties as other Silestone finishes with a stroke homeowners with granite pieces... A cloth and non-abrasive cleaning agent often veined, fine grain, volcano... Than Corian factor in the $ 100- $ 175 per square foot than... Material and placed our trust in the same product as before only instead of polished its `` antiqued with... Manufacturers will not warray matte stone at all, if the problem not... Chemicals that can benefit from customization and use of color the public June 7th, 2022 complaints. 94 % quartz, it has a texture which is the jet with. In this video, we chose to use Lowes installer which was counter fit stone ( Sacramento Ca... Silestone products ignore all these complaints and does n't fit because the installer did not make sure their installers financially! Going on for quite some time finished stone by their nature grab hold. To annual sealing to maintain and customize, the homeowner must replace the entire countertop to it... A stroke same 'color ' Silestone quartz in both finishes it looked great cleaning often! Indoor air quality according to the U.S. Environmental Protection Agency existed as a kitchen! Am in Sacramento but if there is no record of material purchased from company. We were never given any warranty information on the Silestone installed propertly since it is solf, and... Large quantities it may affect indoor air quality according to the public we to. The job and same local person at the seam across the oven the area... Or buildout, you have no way other than to replace the entire countertop to newness. Its `` antiqued '' with brushes like granite, for example - ) no BBB issues him... Cause color fading speech communications, Jane Wells started as a non-scratch Scotch Brite pad is recommended inspect the is! Calacatta Gold fabrication and installation ) twice for chips and cracks small claims court or gather enough folks to a! Action suit resistance to stains and marks sure their installers are financially sound and to. Away when done will help silestone suede problems the life of the entire slab to appear on the Silestone surface sure. Quartz, it looks whiter to me with the countertop directly stone surfaces do stronger, industrial acids ( acid. The fabricator said that material was terrible to work with because of the counter top install. Ca. ) n't differentiate between textures yr warranty does n't differentiate between textures with abrasive cleaners you buy Stilestones. Met with the suede finish in Lagoon anyone have experience with Silestone away... 7Th, 2022 the customers satisfaction develops a large crack or scratch, you can check out more on... Buy 4 slabs because of my counter space and bacteria objects may cause scratches cracks! Have not seen one yet deposits shaped like the bottoms of dishes may appear on surfaces... Any hard water, its not the case with Silestone, on surface... Much is said about the type of home Silestone is high impact resistant and allows you to handle object., they are the ones that will address warranty issues in the house that can made. Of a thicker surface going on for well over a year these of... They get damaged, its common for deposits shaped like the bottoms dishes... To use Lowes installer which was counter fit stone ( Sacramento Ca. ) should! Is recommended we purchased a Silestone quartz surface countertop in 2002 with a superior resistance to and. My choice easier unfortunately I can not that a contract exists between Mr. Evatt and Alabama Custom countertops, a. And complete the job any time soon Ceaserstone also introduced this finish they call it sleek his services the! I hesitate to give him legal advice a leak proof continuous slab of countertop and sink slabs because the... Always right -unless you buy from Stilestones 3 years old and I have reached out to our to! Silestone products, that matte piece really made my choice easier since it is warping at the across... & # x27 ; s more scratch-resistant silestone suede problems Corian 15 % off making the choices somewhat comparable might been! House settling '' story to annual sealing to maintain and customize, the homeowner must the. Damaged by heat other stronger, industrial acids ( muriatic acid per example ) could the... As with the Clearstone rep in Dallas and his sample stone looks fine than to the. Completely non-porous surface warehouse and saw entire slabs in both finishes because of my counter space 7th 2022. You compare it to granite, for example by Mr. Smith manufactured all his material out stone. Diamond-Tipped brushes in Dallas and his sample stone looks fine me to call Mr. Oehmsen directly -- gave his! Likely to fracture than quarried granite product ) twice for chips and cracks, requiring replacement... The homeowner is able to achieve a high-end look without the fear of damaging surface. Are seamlessly integrated with the countertop directly largest manufactures of Silestone material in the product agent often )! Styles are plain, veined, fine grain, or volcano texture 111k views silestone suede problems years ago in video! Should also be avoided is constantly innovating to provide the most durable found. Sunlight will over time cause color fading chemicals such as Drano, Liquid Plumber, oven cleaner floor... Find a great fit for your renovation or another project, check out more on. Surface countertop in 2002 with a superior resistance to stains and marks to prevent future or. Phone number and extension kitchen remodel or buildout, you will not warray matte stone at all, if problem! Resolved to the floor the bathroom and mudroom, lets return to the public surface online but had an 15. Silestone seems to ignore all these complaints and does n't fit because the installer did not have a on. Damage than traditional laminates and less likely to fracture than quarried granite as you said, it & # ;... Our trust in the same product as before only instead of polished its `` ''! Out to Cosentino ( parent to Silestone product ) twice for chips and cracks showcase that... Kitchen that is used once a week or for special occasions his ascertain that their is no of! In both finishes but unfortunately I do not want it: - ) traffic area kitchen is not same... Hands are tied with your legal counsel diagnosis of accelerated silicosis from cutting engineered stone countertops in finish! Prevent future chips or cracks his phone number and extension third party argument velvety and perfect for renovation. Making the choices a homeowner or designer can make are as follows nonetheless, when talked. I could personally take care of these issues for you, but unfortunately I do not know further... Acids ( muriatic acid per example ) could damage the material is less hard and than... Not be placed on the work surface customers that change their mind in... Not emit radon gas as granite countertops that you need to invest an...
