Answered No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. So dont worry if you only see a QR code when clicking Discovery Plus. Did you know that, like your device, streaming platforms can also crash? Now, if you get a number higher than 4 Mbps, proceed to the next fix. Wait for the lights on your Sky Q device to turn green. You need a stable internet connection to use Discovery Plus on Sky Q. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. You should check if theres a new update available. Power cycling simply means unplugging your device and plugging it back again. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Now, you will see a 6-digit code on your Sky Q Code. How do you check when the subscription ends? Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Head to theAppsmenu on your Sky Q box. Another troubleshooting step to follow is to power cycle your TV. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Tried it today and sane issue persists. Head to theSettingsof your Sky Q Box. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. 4. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. See, unlike other streaming platforms inside your Sky box. No problem. ), Wait for the on-screen instructions to disappear, then press. No content as yet seems to be a placeholder. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Confirm your discovery+ subscription through Sky Marketplace. Stay on the screen with the QR code while you grab your phone or computer. Your TV itself may be the 1 having software or firmware problems. Now, plug in the TV to the power source again. Editors pick: How Often Do Smart TVs Update Their Software? A page will appear that will show you the cost of the Discovery Plus. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. If youd like to join in, please sign in or register. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. A place to discuss the discovery+ streaming service! All Rights Reserved. So did you have to set up a Discovery account as well? If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Wait for the Discovery Plus on your Sky Q to activate. You have entered an incorrect email address! For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. See how to get discovery+ on Sky Marketplace. 1. 3. After logging in, head to this pairing page . 1. Method 3: Refresh Your Disney Plus App. You can move to the next troubleshooting step in this article. Youll get the Signal Test Menu. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. See, Discovery Plus has specific minimum Internet speed standards. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. More likely than not, itll be up and running again by tomorrow. To check the servers of Discovery Plus, you can use Downdetector. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. If there is no issue with the servers, then you can move to the next step in this article. Now, plug in the TV to the power source again. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Hover over settings. You can continue using your account - and you can now watch sports too. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Hover over settings. Go to the login page of Discovery Plus. Turn off your TV or projector. They can still get overloaded and overwhelmed with their tasks over time. You will be given a QR code and scanned with your phones camera. 4. Like whats currently happening with your Discovery Plus app. So you need to improve your Internet connection. And the servers will most likely be working again by then. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. This is so weird. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. See, there might be an issue with your Discovery Plus account. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. Press Home on your Sky remote and then select Settings. See how to get discovery+ on Sky Marketplace. Create an account to follow your favorite communities and start taking part in conversations. . If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Posted by a Superuser, not a Sky employee. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Perhaps Sky will have to wait until after the current agreements end!?! You need a stable internet connection to use Discovery Plus on Sky Q. Create the Discovery Plus account by . Using a mobile device or PC, open your browser. You can move to the next troubleshooting step in this article. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. On your Sky device, go to apps and open the discovery+ app. Turn off and then and then restart your internet modem and router. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Disney+ has 24 hour customer service via phone or live chat. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. 3. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass If youre using Wifi, try to put your TV and router in the same room. Note: Discovery Plus doesnt have a phone number you can call for assistance. You will be given a QR code and scanned with your phones camera. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Sometimes, this also happens when Discovery plus is down. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Discovery. You can check your internet connection using. I am unable to continue viewing Discovery Plus content on any of my devices. Restart your router if the internet is still slow. Now, download and install all the updates available here. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. So simply click 1 of them and check if the problem is coming from your end or not. thanks Report post Post 1 of 5 Select 'Get discovery+.' 3. Now, the app itself doesnt have a designated page that shows the status of its servers. Press question mark to learn the rest of the keyboard shortcuts. Don't forget to activate your discovery+ account once you've signed up. Sky Q Customer Support Contact Number-03337591074. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. We recommend starting with method 1 and working your way down completing all the methods if issues continue. 1. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. If the internet is stable, it is not the reason for facing this issue. On this website I share everything that Ive learned about Smart Homes. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Disney Plus Not Working on Sky Q? 4. Once done, turn ON the TV and the Sky Q box. Need a refresher on how you can do this process? Turn your TV or projector back on. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. I know easy workarounds to fix this problem. First, make sure your Internet connection is up and running. If all else fails, contact Disney+ or Sky for further assistance. Visit the Discovery Plus website and login into your account. Just checked again, still working on my Galaxy S9. It might be the reason why your Discovery Plus isnt working. Firstly, switch off your Sky Q box as well as your TV. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. If the servers are down, then Discovery Plus may not work on Sky Q. From the hidden menu, scroll down and click refresh apps. You can read further details on how to check if Disney+ is down right here. You can view all the details on contacting Disney+ right here. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Sky needs to contact Discovery +. Using a mobile device or PC, open your browser. And either way, only representatives from these respective brands can fix this problem. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. This will tell you whether there is any issue with the servers of Discovery Plus or not. All you have to do is reset your TV to remove any glitches or bugs currently on it. Switch your devices back on. Put the onus on discovery to sort it out. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. You will see a 6-digit pairing code on your Sky Q box. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Disable the ad-blocker or any other browser . Select,Continueto continue ahead. For information on the new Warner Bros Discovery, please visit Warner Bros. Because while devices like your Sky Q box can indeed work for long hours with no issues. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Alternatively, you can directly go to the, Next, log in to your Sky account. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Note it down. No problem. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Keyboard shortcuts firmware problems Discovery Plus. & quot ; get discovery+. & # x27 ; able... 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