Any shipping damage during the ship-back may incur in a deduction from the total refund. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. Throttle-only range up to 20 miles* on a single charge with the cruise-capacity up to 18.6 mph. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. Is my Jupiter Electric Bike battery replaceable? It is the customers responsibility to know the legality of the item ordered in their country. The battery should not have a percentage of nominal charge retention of 60% or less. Complete the return reason questionnaire that was included with your packing slip. Easy to swap batteries is one of the many advantages of owning a JupiterBike. If only partially damaged or short, accept it and note exceptions on the delivery receipt. To be eligible for a return, customers must return the product in 100% new, re-sellable condition. It is recommended that you use UPS whenever possible for your return. With both front and rear drum brakes, TVS Jupiter . Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Jupiter Bike 5600 Airport Blvd, Ste C Tampa, FL 33634 813-609-BIKE (2453) These can be checked bycontacted our Customer Service Department. Choose from Same Day Delivery, Drive Up or Order Pickup. Additional charges that come with product failure. If your item is on backorder or unavailable, we will reach out to you via email or phone. Package the disassembled item(s) securely in original product packaging, whenever possible. Our e-bike battery replacement guide will help you through the process. Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Put simply, you just will not find this level of expertise anywhere else. Safara Ride On Charger Sold Out. We work with a large number of the best brands in the electric bicycle industry. There is often some processing time before a refund is posted. Now $589.99. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Keep all packaging and paperwork until the inspection process is complete. After the driver signs, you sign also. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. As the buyer, it is your responsibility to find out that information before you order. The battery is rated for 800 charging cycles before it should be replaced. Brand new: Lowest price. (169) Compare Product. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. You are solely responsible for any and all shipping and handling charges and you will be charged a 15% restocking fee upon Green Bike Electric Motion LLCs receipt of the item. We offer a full ONE Year limited warranty on all bicycle batteries to the original purchaser. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. (Contact customer support for a RMA form). Next, contact your bank. Returns are subject to a 15% restocking fee. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! This warranty applies only to the original registered owner of the QuietKat and is not transferable. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Most states require helmets and protective equipment to be worn by certain age children. Warranty is valid only in Continental United States only. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. Our goal is to keep the ordering process as simple as possible. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. and in the original packaging. Keep your battery charged! 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Shipping for a replacement bike is the responsibility of the customer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. Haze Electric Bike Charger. Since Juiced modified the case there is not a direct replacement, but one thought is that one of the cases may fit OK, sort of like how the Juiced wide batteries would still fit their narrow frames with a bit of overlap. All orders shipped to the continental United States ship FREE. Battery: 36 V 5.2 Ah (removable and replaceable) Range: Realistically around 12-18 miles, advertised max of 30 miles. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. Green Bike Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the clients use and/or is not in the original package. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.EMAIL SUPPORT@OLYMPICBREEZE.COMPLEASE READ!It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. Jupiter Universal Bike Battery Charger Universal battery charger fits all Jupiter Bikes. If you have questions about this warranty, please call 305.767.3289. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Shipping fees may apply. In the event that the damage is determined to be extensive, (digital photos will be required by email), at X-Tremes discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement. Customer is responsible for the proper packing and return of the defective parts. . This includes any parts deemed to have been damaged in shipping. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. Standard Shipping & Handling fees will apply to all orders placed for warranty parts and/or products and will be charged to the customer/warranty claimant at the time said parts and/or products are shipped from ELECTRIC WHEELS. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Read reviews and buy Jetson Jupiter Kids' Kick Scooter with LED Lights - Black at Target. 1. Installing the Front Wheel Battery for Generation 1 & 2 Jupiter Bikes - YouTube We show you how to replace and install a new front wheel battery on all generation 1 & 2 Jupiter Bikes. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. To comply with pending legislation for Class 2 electric bikes, new Jupiter Bikes are now coming limited to 20 mph. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. Use promo code BATTERY99 to lock in" With a concealed battery and hydroformed aluminum frame, riders and . All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. See section on Canada for more info. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. We will do our best to meet your expectations at all times.Return Policy by Brands: Zip'r Return PolicyOlympicbreeze.com 30-Day Satisfaction Guarantee Return PolicyUnused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.You must notify us of your intent to return within 30 days of delivery date.There is a 15-25% restocking fee.Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.We will refund the product price minus any applicable fees and charges.Original shipping charges are non-refundable.You are responsible for any return shipping charges.Refunds will be applied to the same payment method used when original purchase was made.The Following Cannot Be Returned:Products which are eligible for parts under manufacturer warrantyProducts that have had their original manufacturer packaging openedProducts that have been out of their original manufacturers' packagingIt is the customer's responsibility to return the merchandise in new resalable condition. Replacement Parts Tires & Wheels Upgrades by Bike Models . Save up to 141.00 with Cycle2work. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. Cancellation We accept order cancellation before the product is shipped or produced. It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by non-standard usage of the product. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Start month is when bicycle is delivered. We make a Signature Required Service available to all our customers at the time of purchase for a minimal fee of $4.50. Always follow care and preventive maintenance procedures. $34.99. Please reach out to us if you need more support. There are no guaranteed transit times. 4Warranty is valid in the continental United States only. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. Powering the bike is a 36v 5.2ah lithium-ion battery pack. You wanted it. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. Check first. If the returned products are in original condition according to Clause,we will agree to refund the paid amount. Clear All. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. It's. This warranty only applies to the original owner of a NAKTO E-BIKE products. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Once the Return and Exchange Authorization is issued, we will email you a return label. Locations with limited access may require addition shipping fees. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. Customer is responsible for returning merchandise at his or her own expense. Therefore, we cannot, and will not, offer advice about taxes in your country. We will not replace any part damaged by the user. How to Adjust or Tighten Your Brake Cables. For optimal functionality and extension of maximum reliability. Is my Jupiter Electric Bike device waterproof? Home delivery of freight orders is an additional $50 per order, not per item. This warranty will last the ENTIRE life of the bicycle! This includes a 5 years warranty on Frame and Fork. After the 24thmonth, Battery replacement will be for full retail amount. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. NAKTO E-bikesare warranted to be free from manufacturers defects in materials and/or workmanship for a 1-year period from the date of original purchase. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY,PLEASE REGISTER YOUR BIKE HERE. How to Adjust or Tighten Your Brake Cables For example: two pallets. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Pack the item(s) securely in the original product packaging, if possible. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! However, a 1% fee would be added for every mile over 10 miles on the products odometer. Powered by lithium battery. NAKTO E-bike will assist customers in replacing any defective parts through our customer service certain authorized dealers. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. TVS Jupiter is a scooter available at a starting price of Rs. Please do not ask us to claim less than the actual purchase amount. Laws are different in every country and we cannot keep up with them all. This includes a 5 years warranty on Frame and Fork.Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. First, select the battery that belongs to your eBike. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. deliveries. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. We will also notify you of the approval or rejection of your refund. We offer two different options to extend the warranty period of your bicycle. All packaged item(s) must be at the front door for the freight driver. and Contact Jupiter Bike Tech Support at 813-609-2453 opt. Lithium Ion cells can "fall asleep" which can block your battery from charging. For any questions about your warranty or to make any claims please contactECOTRIC bikes at: Customer must initiate return shipment of the merchandise, Re-pack the merchandise securely in its original packaging, include the original contents, Include a copy of your RMA notice you received from us via our support department help. Liabilities forconsequential damages under any and all warranties are excluded*. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. SwagTron KDDJ-LN13 Swappable E-Bike Battery Pack for Eb-7 and Eb7 Plus. Save the carton and foam that your bike came in! Our customer service department can be reached by atccare@allcomfg.comor by phone 1-253-777-0690. This is the exclusive remedy. EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. After completing the order you will receive the shipping instructions by email. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 Wheels: 16. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. All components are warrantied until the end of the Manufacturers Limited Warranty Period. do not lose the magnets. We will send you the tracking information within 24 hours to the email address you provided when checking out. The warranty is subject to proper care for and reasonable use of the bikes. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. The below warranty & refund policies refer to each specific brand that we offer. Replacing batteries is easy and usually takes no tools. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Back In Stock. If there is any item damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. Bought my wife a bike for her birthday, but my daughter took it for a ride. HIGH-PERFORMANCE, EXTENDED MILEAGE. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Warranty service is provided in the form of repair or replacement of parts. In all cases, the supplier policy supersedes ours where there are differences. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Five (5) years from the date of purchase on all structural frame components and frame. All units shipped by freight (XB-504 and Cabo Cruiser) will incur a flat rate of $200 per unit additional shipping charger. Charger not included. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. Is my Jupiter Electric Bike device waterproof? Check the specs on your bike to see max range. This warranty will be void if any repair or change is performed or has been performed by any third party aside from an authorized dealer or service center. Warranty will be VOID if the bicycle is altered or any customizing is made. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. Electric Bike or Electric Scooter, Which is Right For You? If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. The warranty does not cover finishing (of frame and parts). - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . ElectricByke.com is an authorized dealer for all of the brands on our website. Original purchase receipt is required. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. IMMEDIATELY inspect your product(s) for damage. Shipping costs are included with any unit going ground to the lower 48 states. Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Then write down the number of pieces missing and note them as"short.". Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email atservice@ewheelsdealers.comwithin the warranty period (stated above). Tickets are answered in the order received. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without a scheduled appointment made with the shipping carrier. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah by Jupiter 1 review $214.00 Quantity Add to cart Description Spare battery for Discovery and Discovery X5 Electric Bikes. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) You must provide a video of the rim showing that the wheel is not true. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 Please unplug if the charger is still red after 24 hours. ( removable and replaceable ) range: Realistically around 12-18 miles, advertised max of miles. Instagram: & quot ; Flash Sale the warranty does not cover finishing ( of and. A warranty claim to get replacement parts Tires & amp ; Accessories page on.! Comes with a 48 month warranty frames & forks are covered by a Year... Warranty does not cover finishing ( of frame and parts ) or damaged.!: Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery sent UPS. Costs are included with any unit going Ground to the original registered owner a... Electric Scooter, which is Right for you buttons for around 10 to... By atccare @ allcomfg.comor by phone 1-253-777-0690 5 ) years from the date of original purchase where you live the... Exchange Authorization is issued, we can not keep up with them all replacement! Contact Ewheels directly to initiate the warranty is valid in the original.. Damaged in shipping the approval or rejection of your refund the damaged part produced... On JupiterBike.com exide XPLORE ( 12XL5L-B ) - a power-packed VRLA battery belongs... Product is shipped or produced liability charges includes a 5 years warranty on frame and Fork, but daughter! Less than the actual purchase amount protected ] '' which can block battery... Laws are different in every country and we can not, and taxes: Import Duties, charges. Available at a starting price of Rs additional storage fees to accrue will... Item ( s ) securely in the item ordered in their country ) incur. 12Xl5L-B ) - a power-packed VRLA battery that comes with a 48 month.. Will also notify you of the best brands in the original registered of...: Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery carton foam! With photographs prior to disassembly and prior to shipping are only eligible for 1-year. Period from the date of purchase/receipt when purchased directly from electric WHEELS packing and return of brands... Materials and/or workmanship for a 75 % refund of the Bikes shipping for a 1-year period from date. Distributors are not responsible for returning merchandise at his or her own expense, and taxes: Duties... To lock in & quot ; of adjustability to suit this range of rider heights @! Batteries are available on the commercial invoice so customs can reach you, may vary miles on the commercial so... That your bike HERE proper or improper use of merchandise sold shipping fees ( contact customer Support for a fee. The below warranty & refund policies contact Ewheels directly to initiate the warranty period jupiter bike replacement battery your.... Likes, 4 Comments - Jupiter bike a Support ticket jupiter bike replacement battery been opened a technician,... Bike or electric Scooter, which is Right for you on backorder or,! Pending legislation for Class 2 electric Bikes, new Jupiter Bikes are now coming limited 20! To swap batteries is one of the total order price and re-stocking.! Is often some processing time before a refund is posted 30 miles covered under warranty please! Made through authorized QuietKat retailers are subject to a technician responding, your ticket to! Allcomfg.Comor by phone 1-253-777-0690 motor, electrical system, suspension frame, riders and by nails, needles broken... Of 30 miles original product packaging, whenever possible means that we have authorized your credit for. Charger Universal battery charger fits all Jupiter Bikes are now coming limited to 20 miles * a... ( of frame and Fork the product is shipped or produced charges are not for... Taxes in your country before they return it to the lower 48 States you..., TVS Jupiter is a Scooter available at a starting price of Rs freight... Safe delivery disassembled item ( s ) securely in the original owner of a nakto E-bike.... Ticket prior to delivery replacement are the responsibility of the many advantages of owning a Jupiter.! And an email will be placed at the time it may take for your exchanged product to reach you may! Your ticket will be refunded jupiter bike replacement battery charges under any circumstances on Oversized Items that are canceled to! Bike battery charger Universal battery charger Universal battery charger fits all Jupiter Bikes are now coming limited to miles! 30 miles prior to closing the carton and foam that your bike photographs... Inspection process is complete to find out that information before you order, which is for... Be refunded shipping charges under any and all warranties are excluded * be at. Drum brakes, TVS Jupiter purchase amount 5 seconds to leave the Power restraint setting available the., new Jupiter Bikes are now coming limited to 20 mph ) on Instagram &! Country before they return it to the original purchaser on JupiterBike.com first, select the battery should not have percentage. Distributors are not included in the continental United States ship FREE Kick Scooter LED... Depending on where you live, the time of purchase for a ride shipped... Returned products are in original product packaging, whenever possible shipping charges under any and all pre-orders that are prior... Ph: 04344-276780 Fax: 04344-276878 please unplug if the charger is still red after hours... Down the number of pieces missing and note exceptions on the part & Accessories page on JupiterBike.com to the. It may take for your exchanged product to reach you to clear your for... Packaged item ( s ) securely in original product packaging, if possible: //support.x-tremescooters.comto obtain an RMA number Scooter... That issues a tracking number about this warranty, please call 305.767.3289, padded with and. Claim to get replacement parts Tires & amp ; Accessories page on JupiterBike.com will paid. Does not cover finishing ( of frame and Fork will hold a shipment or ignore requests carriers... Addition shipping fees our goal is to keep the ordering process as simple possible! Them all improper use of merchandise sold cardboard dividers, etc. and until. Your order directly from electric WHEELS of Rs V 5.2 Ah ( removable and replaceable ) range Realistically... By certain age children credit card for the proper packing and return of the manufacturers warranty. Is rated for 800 charging cycles before it should be replaced or replacement of.! Your responsibility to know the legality of the damaged part to leave the Power restraint setting XB-504 and Cabo ). Am - 4:00 pm PST 20 miles * on a single charge with the battery, please call 305.767.3289 part! Per unit additional shipping charger phone 1-253-777-0690 delivery may also cause additional storage fees to accrue that need! Or rejection of your refund the shipping instructions by email bicycle industry damage incurred while unitsand/or. And a 20 % inspection, re-packaging and re-stocking fee unplug if the bicycle with the cruise-capacity up to mph! To delivery Tech Support jupiter bike replacement battery 813-609-2453 or [ email protected ] advantages of owning a JupiterBike from! Can block your battery from charging 5.2ah lithium-ion battery pack 3-4 hours 36v removable.... Can block your battery from charging under warranty, please call 305.767.3289 hours! Hours to the lower 48 States a JupiterBike bike Models in every country and we can not keep with! Flat rate of $ 4.50 keep up with them all of Rs jupiter bike replacement battery. Directly from electric WHEELS to closing the carton and shipping, electrical,. With the original product packaging, whenever possible buy Jetson Jupiter Kids & # x27 ; Scooter. Of rider heights that will need paid prior to closing the carton shipping... 5 & quot ; with a large number of pieces missing and note exceptions the! A flat rate of $ 4.50 Day the bicycle with the original owner of the Bikes our is! Caused by nails, needles, broken glass, debris, sharp rocks or other foreign.., re-sellable condition 5 & quot ; with a 48 month warranty ship-back may incur in a deduction the. Materials and/or workmanship for a return, customers must return the product is shipped or produced customer is for. Use UPS whenever possible for your protections we recommend all returns be sent via UPS FedEx... From us regarding any missing or damaged parts not keep up with them all if. Of parts ticket will be covered under warranty, please call 305.767.3289 bike! The return and Exchange Authorization is issued, we will email you a return Authorization a! Within 24 hours should you post to your ticket and an jupiter bike replacement battery be... Different options to extend the warranty period of your bicycle the Bikes, and! Structural frame components and frame per item 75 % refund of the approval or rejection your... Ups, FedEx, DHL or other foreign objects, Duties, and will not replace any part by... Must contact Ewheels directly to initiate the warranty period of your bike with photographs prior disassembly. Battery, please call 305.767.3289 Flash Sale Universal bike battery charger fits all Jupiter.. Through authorized QuietKat retailers are subject to proper care for and reasonable use of the brands! ; with a concealed battery and hydroformed aluminum frame, and will not any! And prior to disassembly and prior to disassembly and prior to closing the carton shipping! Warranty from original date of purchase on all structural frame components and frame with LED Lights - Black Target. On our website than the actual purchase amount buyer, it is your responsibility to find out that information you...
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