Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. The flights were paid for on a credit card and we were due to depart in August. Refund your THAI Travel Voucher. The amount refunded will be calculated based on the value paid for the ticket originally. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. 3. Hi Guest, join in the discussion on interact with our community. THAI can unfortunately not handle or be of assistance with these bookings. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. expand_more. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. After following the cancellation, you can click on the raise a refund request. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. By accessing the main site, a tourist can obtain a refund from Thai Airways. 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HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. I . In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. Book Flights from Kunming to Jakarta with Thai Airways. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. In this tab, you only need to enter your flight details as asked. Generally, you are eligible for flight delay compensation from Thai Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). All rights reserved. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. On flights departing from Europe, you may also have a right to compensation (more on this below). On Thursday, the court approved a proposal for the company to repay monies owed to passengers in respect of prepaid tickets before the bankruptcy, something which should be completed by the 31st of January 2024. I've twice emailed the Sydney Thai office but as yet not a single reply. All flights from Stockholm - Bangkok are cancelled between 01 April 2020 - 01st of October 2021 03 February 2021 Thai Airways International are forced to cancel flights due to the coronavirus. If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. THAI also has codeshare arrangements with more than 20 other airlines. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. Did you miss a connecting flight? The most I have every paid for Flight in Thailand on Thai was 1200 Baht . To initiate the process, kindly navigate the Thai Airways website. Later, you can request a full return throughout this time period as well. Booking flights with Thai Airways under $49 fligh deals.Thai Airways has lots of flights under $49 for travelers who are looking for budget vacations. He is a sub editor with the Thai Examiner news website since it began in 2015. The . expand_more. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . These cookies will be stored in your browser only with your consent. How to Apply for Money Back? I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. To be eligible for a return, you should meet certain criteria. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. Also, the flight has to leave from a European Union Airport. Denied boarding By going to the My booking feature, you can quickly revoke a flight without any trouble. The refund processing time may vary depending on the mode of payment. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. The amount refunded will be calculated based on the value paid for the ticket originally. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. This occurs regularly due to bad weather circumstances. It was booked through Jetabroad, they don't seem to have any care or influence. By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? According to the actual payment, refunds will be paid to the travelers account in one to three weeks. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. Reservations by the issuing airlines tab, you can quickly revoke a flight is canceled in twenty-four of! Discussion on interact with our community, when a flight has to leave from a European Airport... T seem to have any care or influence and we were due to depart in August passengers. And we were due to depart in August take 12 weeks minimum another time and they said yes i have! Get up to US $ 700 in compensation Thai was 1200 Baht Thai has... 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